Pierce Garage Door Repair & Services (“we,” “us,” or “our”) operates the website piercegaragedoor.com and its associated social media pages. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or contact us for services.
1. Information We Collect
We may collect the following types of information:
- Contact information – name, phone number, email address, and service address when you request a quote or book a service.
- Usage data – pages visited, time spent on site, browser type, and IP address, collected automatically via cookies and analytics tools.
- Communications – messages or inquiries you send us through contact forms, email, or social media.
2. How We Use Your Information
- To respond to service inquiries and schedule appointments.
- To send confirmations, invoices, and follow-up communications related to your service.
- To improve our website and understand how visitors use it.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Cookies
Our website may use cookies to enhance your browsing experience and gather analytics data. You can disable cookies in your browser settings at any time. Disabling cookies may affect certain features of the site.
4. Third-Party Services
We use the following third-party services that may collect data independently under their own privacy policies:
- Google Analytics – website traffic analysis
- Google Business Profile – business listing and reviews
- Meta (Facebook & Instagram) – social media pages and engagement
5. Data Retention
We retain your personal information only as long as necessary to provide services or as required by law. You may request deletion of your data at any time by contacting us.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Opt out of any marketing communications.
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
8. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Pierce Garage Door Repair & Services
- 5231 151st Ave Ct E, Sumner, WA 98390
- Phone: (253) 329-5094
- Website: piercegaragedoor.com